Onboarding Coordinator

Robert Walters is the world’s most trusted talent solutions business. Across the globe, we deliver recruitment, recruitment process outsourcing and advisory services for businesses of all shapes and sizes, opening doors for people with diverse skills, ambitions, and backgrounds.

About the role:

Our Onboarding Coordinators offer a candidate concierge service to support the on-boarding process by managing all administrative functions connected to the on-boarding process including:

• Tracking and receiving all on-boarding requests
• Initiating all pre-employment screening
• Updating the relevant systems

What you will be doing:

• Engaging with Recruitment Partners, our client’s HR Team, and the necessary vendors in conducting the onboarding process for candidates that are aligned to the front office/
• Generation of offer letters and new hire paperwork while ensuring quality control and relevant signatories internally.
• Tracking and receiving all onboarding forms and initiating background screening checks with the Pre-employment Screening provider.
• Coordinating medical and criminal records checks for permanent staff.
• Updating the client relevant systems in a timely manner ensuring that all information is accurate.
• Coordinating with immigration providers when required.
• Coordinating with the off-site team on the payroll processes.
• Overseeing final transfer and handover of onboarding file to the client’s HR team ensuring that all SLA’s are met and/or exceeded.
• Offering a white glove service to senior level candidates as required.
• Organizing and delivering new hire orientation.
• Ensuring that all communications to candidates reflect the clients values’ at all times.
• Communicating with and updating key stakeholders across the business regularly on all in-progress candidates.
• Completing any other tasks as requested in relation to the onboarding of permanent hires.
• Working to set time frames for daily and weekly deadlines.
• Process ad hoc projects as requested.

Who you are:

• Experience in a high volume administrative/customer service functions
• Experience working in multiple computer systems/applications simultaneously
• All MS office tools including MS Word and Outlook skills
• Excellent verbal and written communication skills

Preferred qualifications:

• Experience working in a RPO environment
• Previous experience working with applicant tracking systems
• Financial Services, Banking, Professional Services experience highly desirable

As a Disability Confident Employer, Robert Walters is committed to offering a fully inclusive and accessible recruitment process to all candidates. If you require any accommodations or adjustments as a result of a disability, impairment or health condition, please do not hesitate to let me know.

Robert Walters - Global Talent Solutions

Apply now!