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Our industry specialists will listen to your aspirations and share your story with the most prestigious organisations in the US. Together, let’s write the next chapter of your career.

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Together, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.

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Services

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About Robert Walters United States

For us, recruitment is more than just a job. We understand that behind every opportunity is the chance to make a difference in people's lives.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters United States.

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Contact Us

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Customer Success Manager

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Our client is a global leader in providing seamless and efficient immigration solutions for individuals and businesses. They are on a mission to simplify the complexities of international mobility, ensuring a smooth transition across borders. They are currently seeking a highly skilled and motivated Customer Success Manager to oversee and manage their merchant clients remotely. This role offers an exciting opportunity to work in a dynamic environment with a focus on DTC and B2B ecommerce.

What you'll do:

  • Understanding import into non-US territories
  • Working in DTC e-comm space, around ops and ideally in omni channel (amazon, shopify, retail mix)
  • Selling to e-comm merchants in a B2B space
  • Covering product compliance, projections, multi channel management on a monthly basis with large merchants
  • Communicating effectively with the customer (who is the e-comm merchant)
  • Being flexible and understanding e-comm from an ops background

What you bring:

  • Bachelor's Degree
  • 2+ years of experience as a Customer Success Manager
  • Ecommerce experience
  • Import/export knowledge
  • Experience working in a DTC environment
  • Omnichannel experience (amazon,shopify,retail)
  • Excellent project management skills
  • Strong communication skills

About the job

Contract Type: FULL_TIME

Specialism: Sales & Marketing

Focus: Sales

Industry: Logistics Distribution and Supply Chain

Salary: $90,000 - $130,000 per year

Workplace Type: Remote

Experience Level: Associate

Location: Los Angeles

Job Reference: E78T99-5BB07ED2

Date posted: August 20, 2024

Consultant: Cody Rose

Phone number:

cody.rose@robertwalters.com

Cody Rose

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