Our client is seeking a dedicated Field Application Engineer to join their dynamic team. This role offers an exciting opportunity to engage with customers, lead technical aspects during product development, and provide a technical sales perspective. The successful candidate will have the chance to work closely with internal teams and customers, offering support and building strong relationships. This role requires global time zone conference calls and travel.
Key Responsibilities:
As a Field Application Engineer, you will play a pivotal role in engaging with customers and internal teams, leading the technical aspects during product development. You will be responsible for providing a technical sales perspective to support development and implementation while communicating effectively with the R&D team. Your ability to prepare materials for product presentations will be crucial in this role. You will also build relationships and offer customer support by providing information related to quality issues. Working closely with the sales team, you will support cross-strategies and propose products to customers. Additionally, you will drive the renewal of the technical tracker from the R&D and PM teams, keeping the customer updated.
- Engage with customers, internal product development, and sales teams.
- Lead the technical aspects during the product development of new projects in the sales cycle.
- Provide a technical sales perspective to support development and implementation, and communicate with the R&D team.
- Prepare materials and participate in product presentations, including the action item tracker.
- Build relationships and offer customer support by providing information related to quality issues.
- Work closely with the sales team to support cross-strategies and propose products to customers.
- Drive the renewal of the technical tracker from the R&D and PM teams and update the customer.
Key Requirements:
The ideal candidate for this Field Application Engineer position holds a Bachelor's degree in mechanical, electrical or thermal engineering or similar field. You have experience with thermal solution products such as fans/blowers, cold plates, liquid cooling systems, passive systems, and electromechanical components. With at least two years of proven experience providing technical sales support throughout product development stages, you are familiar with cloud servers, data centers or new energy OEM industries. Your knowledge of international business practices is essential. You have the ability to effectively communicate between engineering and sales departments within a business, and you can work independently with strong organizational and presentation skills. Proficiency in CAD software and Microsoft Office products is also required.
- Bachelor's degree in mechanical, electrical, or thermal engineering or similar.
- Experience with thermal solution products, including fans/blowers, cold plates, liquid cooling, passive systems, and electromechanical components.
- A minimum of two years of proven experience providing technical sales support throughout product development.
- Experience in cloud servers, data centers, or new energy OEM industries is preferred.
- Knowledge of international business is essential practice.
- Ability to effectively communicate between engineering and sales departments within a business.
- Ability to work independently with strong organizational and presentation skills.
- Proficient in CAD software.
- Proficiency in Microsoft Office products.
- Must be fluent in Mandarin
What sets this company apart:
Our client is a global leader in their field, known for their commitment to innovation and quality. They offer a supportive and collaborative work environment where every team member's contribution is valued. They believe in fostering growth and learning, providing ample opportunities for professional development. Their inclusive culture encourages teamwork and mutual respect, making it a great place to grow your career.
What's next:
If you're ready to take the next step in your career as a Field Application Engineer, don't hesitate!
