AVP Recruitment Delivery Lead

Robert Walters is the world’s most trusted talent solutions business. Across the globe, we deliver recruitment, recruitment process outsourcing and advisory services for businesses of all shapes and sizes, opening doors for people with diverse skills, ambitions, and backgrounds.

Function
We’re seeking a data-driven, people-first AVP to support a sourcing hub based in Jacksonville. This person will lead a team of ~10 direct recruiters, supporting delivery across complex, multi-location programs.
This is a hands-on leadership role requiring coaching, performance management, and operational oversight. The successful candidate will be a problem-solver, coach, and performance driver — able to intervene in delivery challenges and guide recruiters to better outcomes.

Responsibilities
• Manage, coach, and support a team of ~10 direct recruiters
• Use data and live job reports to guide one-to-ones and coaching sessions
• Intervene in delivery gaps (e.g., client rejection rationale, salary misalignment)
• Provide structure, accountability, and development opportunities for recruiters
• Collaborate across stakeholders to ensure alignment with business needs
• Model consultative, candidate-first recruitment practices
• Foster team motivation and high-performance culture

Local Requirements
• Minimum 5 years in a team lead or recruitment manager role
• Experience managing teams across multiple states or global regions
• Must come from a complex org (multi-site, matrixed, or agency with broad client base)
• Strong coaching skills rooted in metrics and recruiter performance data
• Demonstrated ability to resolve delivery challenges independently
• Located in or willing to relocate to Jacksonville

As a Disability Confident Employer, Robert Walters – Recruitment Outsourcing is committed to offering a fully inclusive and accessible recruitment process to all candidates. If you require any accommodation or adjustments as a result of a disability, impairment or health condition, please do not hesitate to let us know.
Global Talent Solutions