Contingent Workforce Solutions
Agile outsourced recruitment solutions for your non-permanent workforce.
What is Contingent Workforce Solutions?
Contingent Workforce Solutions (CWS) drive the sourcing, management and payment of non-permanent talent for your business. Whether you engage individual contractors, consultants, temporary staff or large project teams, non-permanent colleagues are a vital and flexible resource that add expertise, plug hard-to-fill skills gaps, support your organization through intense periods, and help to deliver major transformation programs. With experienced recruiters, best-in-class technology and expertise across all types of CWS, we make your life easier, delivering return on investment, cutting time to productivity, and eliminating risk.
Our CWS teams work in a truly customer-centric way, combining operational excellence with an agile approach to ensure that you get the very best support and up-to-the-minute, expert advice when and where it matters most. Partner with us today and unlock the full potential of your contingent workforce strategy.
Our track record
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43,000
Professionals we help start their next chapter
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11,000
Organizations who we help acquire talent
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28
Years of delivering outsourcing solutions to clients worldwide
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60
Countries where we deliver outsourcing services
Find the Contingent Workforce Solutions for you
We offer a comprehensive CWS portfolio. Work with us to put together the bespoke support package for the non-permanent resourcing that your business needs.
Managed Service Provider streamlines workforce management with vendor neutrality and a global infrastructure. Integrating with your team to optimize operations, reduce costs, and enhance efficiency while managing your talent lifecycle to proactively meet your business objectives.
Hire Train Deploy (HTD) is a cost-effective and socially conscious way to utilize flexible resource and build a tech talent pipeline. For a single, all-in fee, we transform high-potential candidates into high-impact tech consultants. By doing so, we deliver the tech talent you need while driving social mobility and reducing skills gaps.
Resource Augmentation delivers vetted, skilled employed consultants to complement your contingent labor or statement of work resources. It's a scalable approach mitigating risks, providing cost saving and removing challenges with contractor legislation, permanent hiring, or statement of work consulting.
What makes our contingent workforce management solutions different?
Powered by data
We make data-driven decisions to optimize your hiring processes and deliver the talent you need effectively and efficiently. The key to operational excellence is accurate data, but many businesses struggle to produce consistent metrics and up-to-date market insight. That’s where RWInsights comes in.
RWInsights is our cloud-based platform powered by 100+ data sources and a global team of data scientists who are experts in talent analytics, and the economic and demographic factors that influence talent. It gives you access to an always-on, personalized talent analytics platform to build a truly data-led approach to managing your non-permanent workforce.
Enabled by tech
RWLaunch is our Vendor Management System (VMS) technology, underpinning every aspect of MSP delivery. It enables us to manage the full procure-to-pay process and sits as part of our wider RWConnect technology stack with integrations into our sourcing and finance infrastructure.
You can use our best-in-class tech as a complete CWS platform, or it can seamlessly integrate with your tech stack. We also partner with the leading VMS providers and our tech agonistic approach means we will always work with you to implement the solution that works best for your organization. We are constantly innovating and improving our tech to meet your future hiring needs. So you can stay ahead of the market without constantly upgrading your own systems.
Delivered by experts
Our business is built on providing the expertise to solve your toughest resourcing and talent management challenges. We have talent solutions specialists at every stage of the non-permanent management lifecycle - from finding the talent you need to rigorous process compliance and vendor performance management. Our teams will get to know you, champion your organization’s story, and connect you to professionals who can transform your business.
We have strong in-built capability for skills-first, diversity and environmental, social & governance (ESG) hiring needs. Our powerful combination of talent marketers and sourcing partners can help you explore and develop more diverse talent pools. Our experts in selection ensure a fair and meritocratic process every time. Whatever your challenges, we provide practical solutions and operational excellence at scale and speed, flexing the size and make-up of our team to match your requirements.
An award-winning service
Meet our expert contingent workforce team
Sarah Keady
EVP, Operations, North America
With over a decade at Robert Walters, Sarah spearheads our Americas operations, focusing on operational excellence and empowering team members to deliver consistently exceptional service.
Dawn Sloan
EVP, Client Services, North America
Dawn oversees operational delivery, governance, and performance for our North America client portfolio, driven by a passion for customer experience, innovation, and continuous improvement.
Marrena Anderson
Vice President of Solutions, North America
Marrena, a leader known for driving organizational value, customizes RPO solutions to meet clients' goals, optimize processes, and boost efficiency.
Mairianne Reardon
Global Head of Growth and Sales Enablement
Mairianne joined us in 2017, to head up the APAC Sales team and is now Global Head of Growth and Sales Enablement. She is committed to growing sustainable client partnerships.
Our other services
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Project RPO
Delivering short-term goals on full-time roles.
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Full RPO
Maximizing your potential across the entire hiring lifecycle.
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Resource Augmentation
Expert consultants employed by us, deployed to you.
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Managed Service Provider (MSP)
Maximizing potential across the full lifecycle of non-permanent resources.
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Contact us to discuss your contingent workforce needs
FAQs
Simply put, RPO relates to permanent hiring requirements and CWS to services that support the delivery and management of non-permanent resources. Together, they offer comprehensive and highly flexible solutions to all your talent needs.
- Risk management: we own and manage the risks associated with engaging workers
- Cost efficiency: we engage contingent talent through the most cost-effective route
- Scalability: our solutions flex in line with client demand, enabling us to meet contingent hiring surges with no impact on BAU delivery
- Visibility: we provide visibility of contingent workforce, enabling better compliance and cost management
We see clients engage contingent resource across a broad range of roles and we’ve developed talent pools filled with varied skills to quickly meet client needs. That said, typical contingent worker role types include Technology and Change roles, where workers are brought in to support on specific projects rather than BAU activity.
We build sustainable partnerships with clients that enable us to truly understand their business and needs. Our recruiters understand the ‘fingerprint of success’ within a client and will assess the quality of candidates they engage with against this market to ensure they are the right fit for the role.
Our support extends right through a contingent workers contract, up until the point of offboarding. We support contingent workers through the onboarding and screening process, deliver their day-one inductions, manage the timesheet and payroll process during assignment, monitor all compliance requirements, and smoothly offboard them when their contract ends.
Our Outsourcing services are provided by Robert Walters Group’s entity Resource Solutions, Inc.