Leading employers across the US trust us to deliver fast, efficient hiring solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources.

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Truly global and proudly local. We've been serving the US for over 30 years, expanding offices across New York, California and Austin.

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Our industry specialists will listen to your aspirations and share your story with the most prestigious organisations in the US. Together, let’s write the next chapter of your career.

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Together, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.

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Leading employers across the US trust us to deliver fast, efficient hiring solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources.

Read more
About Robert Walters United States

For us, recruitment is more than just a job. We understand that behind every opportunity is the chance to make a difference in people's lives.

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Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters United States.

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Contact Us

Truly global and proudly local. We've been serving the US for over 30 years, expanding offices across New York, California and Austin.

Get in touch

Resource Augmentation

Consultants on demand for agile talent solutions.

What is Resource Augmentation?

Expert consultants employed by us, deployed to you. 

Resource Augmentation is a flexible borrow, build, and buy solution for all kinds of specific talent challenges. Balancing all the benefits of external consultants, contractors and permanent hires, Resource Augmentation helps you to expand your options and deliver your business goals.  

It could be that you need to reduce your contractor costs or reduce the legislative risk of long-term reliance on contract staff. Maybe you need to hire someone permanent but can’t add headcount right now. It could be that you want to create a more diverse team or foster a more inclusive environment. Or perhaps you want to outsource the training and development of a key talent pipeline.  

By embedding our expert consultants into your teams, you can overcome any or all of these hurdles, expanding your options to ramp up and down as you need. Our on-demand consultants are available at all levels of experience, covering expertise as diverse as technology, finance, admin, recruitment, and a range of technical disciplines. They work for us. They are trained, managed, and mentored by us. They are more cost-effective than contractors, and more flexible than a team of Big 4 consultants. And if you want to hire them permanently at some point, we’ll manage the transition seamlessly.

Our track record

  • 43,000

    Professionals we help start their next chapter

  • 11,000

    Organizations who we help acquire talent

  • 28

    Years of delivering outsourcing solutions to clients worldwide

  • 60

    Countries where we deliver outsourcing services

How it works

Our Resource Augmentation service offers the swift delivery of fully vetted, highly skilled, and experienced consultants, employed by us, and deployed to you on a contingent basis. 

Our highly experienced consultants are empowered with accredited training aligned to your industry, are fully-vetted and available for mid-to-long-term assignments, so they can bring real, concentrated value to any project. 

As our pool of consultants are employed with Robert Walters on a permanent basis, we take on all compliance risk, including co-employment and IR35, for complete peace of mind. In addition, you will benefit from the option to trial talent before making a permanent hire.

Key benefits

  • Save up to 15% compared to hiring contractors 
  • A hassle-free and flexible way to ramp your talent requirements up or down 
  • Consultants are available for placements of six months or longer 
  • Mitigation against IR35/Agency Workers Regulations (AWR)/co-employment legislation risk 
  • Single channel through services procurement/SOW or MSP 
  • Consultant objectives can be aligned with bonus payments

An award-winning service

Our success stories

Hear inspiring success stories from our clients and candidates as they flourish in their new career journeys. 

What makes our contingent workforce management solutions different?

Powered by data

We make data-driven decisions to optimize your hiring processes and deliver the talent you need effectively and efficiently. The key to operational excellence is accurate data, but many businesses struggle to produce consistent metrics and up-to-date market insight. That’s where RWInsights comes in. 

RWInsights is our cloud-based platform powered by 100+ data sources and a global team of data scientists who are experts in talent analytics, and the economic and demographic factors that influence talent. It gives you access to an always-on, personalized talent analytics platform to build a truly data-led approach to managing your non-permanent workforce. 

Enabled by tech

RWLaunch is our Vendor Management System (VMS) technology, underpinning every aspect of MSP delivery. It enables us to manage the full procure-to-pay process and sits as part of our wider RWConnect technology stack with integrations into our sourcing and finance infrastructure. 

You can use our best-in-class tech as a complete CWS platform, or it can seamlessly integrate with your tech stack. We also partner with the leading VMS providers and our tech agonistic approach means we will always work with you to implement the solution that works best for your organization. We are constantly innovating and improving our tech to meet your future hiring needs. So you can stay ahead of the market without constantly upgrading your own systems.  

Delivered by experts

Our business is built on providing the expertise to solve your toughest resourcing and talent management challenges. We have talent solutions specialists at every stage of the non-permanent management lifecycle - from finding the talent you need to rigorous process compliance and vendor performance management. Our teams will get to know you, champion your organization’s story, and connect you to professionals who can transform your business.  

We have strong in-built capability for skills-first, diversity and environmental, social & governance (ESG) hiring needs. Our powerful combination of talent marketers and sourcing partners can help you explore and develop more diverse talent pools. Our experts in selection ensure a fair and meritocratic process every time. Whatever your challenges, we provide practical solutions and operational excellence at scale and speed, flexing the size and make-up of our team to match your requirements. 

Meet our expert contingent workforce solutions team

Jessica  Holt

Jessica Holt

Managing Director of Workforce Consultancy

With over 20 years of experience, Jessica joined us in 2021 to establish our Workforce Consultancy function and consolidate our Employed Consultant Model.

Kristin  Thomas

Kristin Thomas

President, North America

Kristin is accountable for driving new business development, empowering talent, developing trusted and diverse client partnerships, and providing best-in-class delivery.

Kristen  Buckheit

Kristen Buckheit

Managing Director, EMEA

Kristen creates and implements strategic initiatives for our business and clients, empowering our internal teams to provide industry-leading client experience.

Hazel  Lancashire

Hazel Lancashire

Managing Director, APAC

Hazel is responsible for the strategic direction of our APAC Outsourcing business, with absolute focus on exemplary service delivery to our partners and streamlining business operations.


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Our Outsourcing services are provided by Robert Walters Group’s entity Resource Solutions, Inc.

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