Growing a regional partnership into new territories and delivering significant cost savings with Full RPO
Our client, a global leader in healthcare and life sciences, employs over 63,000 people across 65 countries. As a vibrant science and technology company, they believe in science as a force for good, making a positive difference in millions of people’s lives. Headquartered in Germany, they have a significant presence in APAC that powers their key production and distribution objectives.
0%
agency spend across all 7 markets, since commencing the partnership
99%
offer acceptance ratio and hiring manager satisfaction
7
number of countries expanded into
100%
of service-level agreements (SLAs) achieved since start of partnership
We sought to first address the widening gap in production technician and operator hires in South Korea, delivering a bespoke end-to-end RPO solution with a primary focus on turning around direct recruitment delivery and reducing unnecessary agency spend.
Designed to meet the bespoke needs of our clients and provide support and expertise at every stage of the talent acquisition lifecycle, our Full RPO solution sees us own and manage the entire hiring lifecycle – from the provision of workforce planning to sourcing, selection, assessment, offer management and onboarding.
Our first year of partnership exceeded expectations, and the client was eager to expand our solution to their operations outside of South Korea as a result. We expanded our service delivery to Singapore and Malaysia in 2017, ANZ in 2019, and the Philippines in 2023. Today, our team is made up of 15 recruitment experts, supporting 7 countries in APAC. With this came scope expansions as well, including mid-senior and internal talent acquisition roles.
Throughout our partnership, various initiatives were delivered to support our client’s regional talent strategy, including:
“Robert Walters is a reliable and professional partner. They always put themselves into the shoes of the customer, and stand shoulder-to-shoulder with us to deal with challenges and difficulties together. It is our pleasure to recommend them as a reliable recruitment partner.”
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