Manager

Robert Walters is the world’s most trusted talent solutions business. Across the globe, we deliver recruitment, recruitment process outsourcing and advisory services for businesses of all shapes and sizes, opening doors for people with diverse skills, ambitions, and backgrounds. We help organisations find the skills and solutions to reach their goals and assist talented professionals to power their unique potential. We offer our people incredible career opportunities as well as an inclusive culture and flexible working.

Our team partners directly with C-level executives in financial services firms, SME organizations, as well as founders and CEOs of the most exciting and fastest-growing start-ups. Our recruiters are responsible for helping these organizations hire the very best emerging leadership talent in the market, while managing both client and candidate relationships, making placements, and generating revenue for the Robert Walters business.

As a Manager, you’ll be given the autonomy and flexibility to deliver amazing results, using skills developed as a high performing consultant, you will build and empower everyone within your team to nurture and support one another. You will be responsible for the profitability and business activities of your team and will continually grow the business by promoting the brand to existing and prospective clients and candidates. The Manager will lead by example, place candidates with clients and support their team members in achieving and exceeding their financial and KPI (Key Performance Indicator) targets.

Responsibilities

Management Duties 

• Surpassing financial team targets   
• Identifying potential recruitment consultants (PRCs)   
• Ensuring that new team members are supported, trained, and placing candidates with clients within their first quarter   
• Agreeing financial and KPI targets and coaching team members to meet or exceed them   
• Conducting formal and informal appraisals to discuss career progression   
• Attending client and candidate meetings   
• Entertaining clients within and outside coe business hours   
• Ensuring the Robert Walters database accurately reflects all business dealings with clients and candidates    
• Maintaining comprehensive knowledge of their relevant markets   
• Providing market intelligence internally and externally   
• Supporting the Divisional or Associate Director in conducting salary reviews and bonus allocations   
• Identifying and managing underperformers by following the company’s disciplinary and performance management procedures   
• Providing guidance to the team on all aspects of the recruitment role and on Robert Walters’ processes and procedures   

Business Development 

• Continually seeking and identifying areas for business growth   
• Generating new business by networking, promoting the brand, gathering market information and making business development calls    
• Arranging and coordinating business development days    
• Assisting with CV marketing strategy and implementation    
• Understanding Robert Walters terms of business and negotiating fees (within pre-agreed parameters) to secure new and retain existing business    

Client/Account Management 

• Allocating new and existing clients to the team   
• Attaining comprehensive knowledge of each client’s organization, culture and resourcing requirements    
• Developing and implementing short-term and long-term recruitment campaigns on behalf of clients   
• Ensuring regular contact with clients to build positive, productive and long-term corporate relationships   
• Discussing Preferred Supplier Agreements with clients and ensuring compliance with company guidelines    
• Providing market intelligence to clients    
• Assisting Credit Control with revenue assurance queries     

Candidate Management 

• Sourcing and selecting appropriate candidates for active roles   
• Ensuring the team has regular contact with candidates in order to effectively manage their expectations   
• Understanding and managing the team’s active and inactive candidate pool   
• Ensuring all candidates are coded correctly and that files reflect and hold all required statutory information   
• Reviewing reports of all candidates who have secured employment (whether placed by Robert Walters or not) and ensuring the team is contacting these individuals appropriately   
• Following up on referrals and leads    

To join us as a Manager, your skills and experience should include:   

• 5+ years of recruitment experience preferred  
• Management experience   
• Bachelor’s Degree preferred, not required  
• The ability to align day-to-day plans with long-term business goals  
• A commitment to self-development, a drive to make things happen and a target-driven approach   
• The entrepreneurial spirit it takes to optimize new opportunities and harness new ideas   
• Excellent problem-solving skills, a commercial focus and plenty of initiative   
• An understanding of how to motivate, challenge and turn team members into leaders  

As a Disability Confident Employer, Robert Walters is committed to offering a fully inclusive and accessible recruitment process to all candidates. If you require any accommodations or adjustments as a result of a disability, impairment or health condition, please do not hesitate to let me know.