Recruiting top talent can be challenging, but it’s also an essential part of developing your business and meeting its long-term goals.
Improving the way you hire will not only maintain the smooth operation of your business, but also ensure you attract the best talent on the market.
To help you hire more effectively, we’ve asked two of our experts for their tips on how to create a stand-out recruitment process.
“When crafting the job description, you need to consider what will motivate the applicant to click the ‘apply now’ button,” says Nick Louca, Director, Robert Walters New York. As he explains, a job description should not only make the role stand out but should also be effective in communicating the function and responsibility of the role. “Start with an engaging overview of the role’s major functions written in a language that speaks directly to your ideal candidate,” he adds. “Using advertising platforms like Textio can also help in this process, ensuring your JDs are accessible, inclusive and unbiased.”
“Using the latest technology can help revolutionize your hiring process, but don’t just apply new tech for the sake of it,” warns Nick. As he explains, many candidates expect a seamless application on a mobile device, from submitting their application to being offered the position. “Every stage of the process should be mobile-friendly, accessible and easy to use. Larger companies could also include self-scheduling interview technology (like Microsoft Bookings, Calendly, or Yello) that lets recruitment agencies and candidates schedule interviews at their own convenience.”
“Screening is an essential procedure in any successful recruitment process, but the correct way of doing it will largely depend on your company, location and the industry you work in,” notes Nick. In candidate-short markets and locations where the exact skill set required might not be readily on offer, he says, a more nuanced screening process, in which your recruiter hires for potential, should be employed. “However, if you’re receiving hundreds of applications for every position, you may wish to use pioneering AI chatbot technology, which can rank applicants on their knowledge, skills, and experience helping your recruiters identify the best applicants in the shortest time frames.”
“As human beings we all have biases and, while we may not be able to eradicate these fully, they can be minimized by combining best practice approaches and technology.” According to Nick, technological solutions help address the problem of bias by assessing candidates based purely on merit, hiding applicants’ names and gender. “It’s also important to study your own practices and identify where there is bias in your business so you can pinpoint areas to focus impartiality training on,” he adds. For more tips on creating a diverse and inclusive workplace, read our article: 5 actionable steps to increase gender diversity in your workplace.
“No candidate wants to feel like they’re being ignored by a potential employer or that their application has disappeared into a black hole, so communication is key throughout the hiring process,” explains Nick. Although there are plenty of application tracking services available these days, Nick explains that keeping candidates well-informed doesn’t necessarily need to depend on the latest technology. “While some larger employers will prefer a branded candidate portal with real-time status data, for other companies, a simple call, email or text message with feedback, next steps and timeframes can work just as well.”
“A common mistake made when recruiting new staff is to take too long to make a decision on the preferred candidate,” warns Nick. He argues that, after three rounds of interviews, hiring managers should be able to decide on their preferred choice and not leave a candidate waiting. “Although it may depend on how many candidates are still in the process, I would recommend that, at the final interview stage, a decision should be made and the successful candidate informed within two to four days. It’s important to move fast to avoid losing out on top talent and to also ensure your preferred candidate feels valued.”
“A professional recruitment consultant can bring a wealth of industry knowledge and market insight to your hiring process,” Nick adds. Candidates will be pre-screened, he explains, ensuring only suitable candidates for the advertised position are introduced to the hiring manager. “A recruitment consultant will also have an extended reach in terms of talent pool, and be able to access high quality, passive candidates who may be more selective or less willing to respond to traditional job ads.”
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